🚚 Shipping Policy

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🕒 Processing Time

Orders are processed within 1–2 business days (Monday–Saturday). Orders placed on Sundays or public holidays will be handled on the next working day.

🌍 Shipping Locations

We currently ship to all areas within Pakistan. For international shipping requests, please contact our support team before placing your order.

💸 Shipping Charges

Order Total	Shipping Fee
Under PKR 2,000	Free Shipping
PKR 2,000 or more	Free Shipping

⏳ Estimated Delivery Time

• Major cities (Lahore, Karachi, Islamabad): 2–3 business days
• Other cities: 3–5 business days
• Remote areas: 4–7 business days

*Delivery times may vary due to courier delays, strikes, or weather conditions.

🚚 Courier Partners

We work with trusted delivery partners like TCS, Leopards, Postex and others to ensure your orders arrive safely and on time.

🔎 Order Tracking

Once your order is shipped, you'll receive a confirmation SMS or email with a tracking number. You can track your order status anytime via our Track Order page or contact us for help.

📦 Undelivered Orders

If your package is returned due to incorrect address or missed delivery attempts, you'll be required to pay additional charges for reshipping.

💬 Need Help?

If you have any questions about your delivery, feel free to contact our support team:

• Email: nauraglow5@gmail.com
• Phone: +92-319 8904084
• WhatsApp: Chat with us